JDH Tracing Services

Get in Touch

Ready to instruct a case or have questions? We’re here to help and respond to all enquiries within 1 working day.

How to Reach Us

Choose the method that works best for you

📧

Email Us

For case instructions, general enquiries, or document sharing

info@jdhtracing.co.uk

Send Email

📱

Call or WhatsApp

For urgent matters, rush service requests, or quick questions

07398 243131

Call Now

📝

Case Instruction

Ready to instruct? Email us with your case details and we’ll respond within 24 hours

Instruct Case

⚡ Need Rush Service?

For urgent cases requiring 24-48 hour turnaround, please call us directly at 07398 243131 to discuss immediate availability and rush service pricing.

Our Response Times

We pride ourselves on prompt, professional communication

Initial Response

< 1 Day

We respond to all enquiries within 1 working day

Case Confirmation

< 24 Hours

Confirmation and invoice sent within 24 hours of instruction

Standard Report

3 Days

Completed reports delivered within 3 working days

Rush Service

24-48h

Priority handling for urgent cases

Office Hours

When you can expect to hear from us

Monday – Friday 9:00 AM – 5:30 PM
Saturday By appointment only
Sunday Closed
Bank Holidays Closed

Email enquiries received outside office hours will be responded to on the next working day.

Currently Operating

Contact FAQs

What information should I include when instructing a case?

Please provide: (1) Full name of the subject, (2) Date of birth or approximate age, (3) Last known address, (4) Purpose of the trace (probate/family law/enforcement). Any additional information such as previous addresses or known associates is helpful but not essential.

How quickly will you respond to my enquiry?

We respond to all enquiries within 1 working day. For urgent matters, please call us directly at 07398 243131 for immediate assistance.

Can I instruct a case outside office hours?

Yes! You can email us anytime at info@jdhtracing.co.uk. We’ll acknowledge your instruction on the next working day and begin work immediately upon payment clearance.

Do you offer consultations before instructing?

Absolutely. If you’re unsure whether your case is suitable for our services, or which service level you need, contact us and we’ll discuss your requirements with no obligation.

What if I need to discuss a confidential matter?

All communications are treated with strict confidentiality. We’re ICO registered and GDPR compliant. You can discuss any case details securely via email or phone. We never share client information with third parties.

Ready to Instruct a Case?

Professional tracing services from a former solicitor. Fast turnaround, transparent pricing, and reports ready for legal proceedings.

📧 Email to Instruct 📱 Call: 07398 243131